๐๐ Returns
At The Delarose Sisters, every piece is handmade with love and care in our sustainable, solar-powered atelier. We want you to feel confident and incredible in your items โ but ifย
We accept returns within 14 days of delivery.
To qualify for a return:
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Items must be unused, unworn, and unwashed
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Hygiene stickers, tags, and packaging must be intact
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No makeup, perfume, tanning marks, or damage
For hygiene reasons, swimwear bottoms and one-piece swimsuits are only eligible for return if the hygiene liner is completely untouched.
Shipping costs are non-refundable.
๐ Exchanges
We offer exchanges for:
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Size swaps
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Faulty or damaged items
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Incorrect items
Exchanges depend on stock availability. If the requested size is unavailable, we will offer store credit.
๐ณ๐ธ Store Credit
Store credit will be issued as a digital gift card and does not expire.
๐ซ๐ Non-Returnable Items
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Sale items
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Items bought during promotional events (sales)
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Custom pieces
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Gift cards
๐ฎ How to Start a Return
Email us atย info@delarosesisters.co.ukย with:
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Your order number
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Item(s) youโd like to return
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Reason for return
Weโll provide you with the return instructions.
๐๐ International Orders
Return shipping costs, import duties, and taxes are the responsibility of the customer.